Terms of Service
Welcome to Universal Keeps. These Terms of Service govern your use of our website and your purchases from our store.
By accessing our website, placing an order, or using any part of our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.
Online Store Terms
By using this website, you confirm that you are legally able to enter into an agreement in your location or that you have permission from a parent or legal guardian when required.
You may not use our products or services for any illegal or unauthorized purpose.
You may not transmit viruses, malicious code, or anything intended to damage or interfere with our website or services.
Products and Services
Universal Keeps offers giftable, made-to-order, personalized, and other merchandise.
We make reasonable efforts to display product descriptions, images, colors, dimensions, and other information accurately. However, the appearance of products may vary slightly depending on screen settings, manufacturing, printing, materials, or other production factors.
We reserve the right to modify or discontinue products or services at any time.
Pricing
Prices may change without notice.
All prices are shown in the currency displayed on the website at the time of purchase.
Shipping charges, taxes, duties, or other applicable costs may be added at checkout depending on your order and location.
Orders
We reserve the right to refuse, limit, or cancel an order when necessary, including cases involving suspected fraud, incorrect pricing, inventory issues, payment problems, or other circumstances that may prevent us from fulfilling the order.
If we cancel an order after payment has been processed, any applicable refund will be issued to the original payment method.
Made-to-Order and Personalized Products
Many Universal Keeps products are produced specifically for each order and may include personalized or customized designs.
Customers are responsible for reviewing personalization details, names, dates, sizes, colors, addresses, and other information before submitting an order.
Because production may begin shortly after an order is placed, changes or cancellations cannot always be guaranteed.
Shipping and Delivery
Shipping options, charges, and delivery estimates are displayed at checkout when available.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, customs, holidays, destination, or other circumstances outside our control.
For complete shipping information, please review our Shipping Policy.
Returns and Refunds
Return, replacement, and refund eligibility depends on the circumstances of the order.
Made-to-order and personalized products generally cannot be returned because of buyer's remorse, incorrect size selection, or change of mind unless otherwise stated.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us so we can review the issue.
For complete information, please review our Return and Refund Policy.
Accuracy of Information
We make reasonable efforts to keep the information on our website accurate and current.
However, there may occasionally be typographical errors, inaccuracies, omissions, or outdated information involving product descriptions, prices, availability, promotions, shipping, or other details.
We reserve the right to correct errors and update information when necessary.
Third-Party Services
Our store may use third-party services, including payment processors, fulfillment providers, shipping carriers, analytics tools, advertising platforms, and other technology providers.
Your use of certain third-party services may be subject to their own terms and privacy practices.
Intellectual Property
Unless otherwise stated, website content, branding, graphics, text, product designs, photographs, and other materials associated with Universal Keeps may not be copied, reproduced, distributed, or used for commercial purposes without permission.
Prohibited Uses
You may not use our website or services to:
- Violate applicable laws or regulations
- Infringe intellectual property rights
- Submit false or misleading information
- Transmit malicious software or harmful code
- Attempt unauthorized access to our website or systems
- Interfere with the security or operation of our services
- Engage in fraudulent or abusive activity
Limitation of Liability
To the extent permitted by applicable law, Universal Keeps will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.
Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer protection laws.
Indemnification
You agree to indemnify and hold Universal Keeps harmless from claims, damages, liabilities, or expenses arising from your violation of these Terms, misuse of our website, or infringement of the rights of another party, to the extent permitted by law.
Governing Law
These Terms are governed by applicable laws relating to the operation of Universal Keeps and any mandatory consumer-protection laws that apply based on the customer's location.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, policies, or legal requirements.
Any updated Terms will be posted on this page.
Contact Information
If you have questions about these Terms of Service, please contact us at: